- Sales & Service Specialist to drive sales performance by creating a vibrant and engaging retail environment
- Multi-site manager, ensuring smooth operations and a stellar customer service
- Play a pivotal role in launching new venues in high-traffic areas
The Opportunity
Join a brand that’s transforming the Australian fresh pasta scene as their Operations Manager. This is your chance to play a critical role in the growth of a dynamic company, overseeing the opening and operations of kiosks and retail venues. Lead the way in customer service, sales, and retail excellence while driving new initiatives and delivering an exceptional customer experience. Benefit from a true work-life balance with no late nights and a defined pathway to senior leadership.
The Company
This fast-growing business is on a mission to revolutionise the way Australians experience fresh pasta. With an exciting expansion plan, they need a passionate leader to ensure every customer interaction reflects the company’s high standards and values.
About You
What You’ll Do
As the Operations Manager, you’ll be the face of the business, ensuring kiosks and pop-up venues thrive as hubs of exceptional customer service and sales. Your responsibilities include:
- Kiosk and Retail Leadership: Manage multiple sites, ensuring smooth day-to-day operations and a stellar customer experience.
- Customer Service Excellence: Lead from the front, training and inspiring teams to deliver warm, attentive service that keeps customers coming back.
- Sales and Growth: Drive sales performance by creating a vibrant and engaging retail environment that showcases the brand’s fresh pasta offerings.
- Operational Coordination: Oversee opening operations, including logistics, inventory management, and staffing to ensure seamless execution.
- New Launches: Play a pivotal role in launching new venues, creating a strong presence in high-traffic locations, and setting them up for success.
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