- Executive assistant to founder, supporting strategic and day-to-day priorities
- Hybrid role combining EA support with operational responsibilities
- Suited to senior hospitality operators seeking strategic exposure and balance
About the Opportunity
Rare hybrid role for an experienced hospitality operator ready to step out of frontline venue management into a trusted executive support position. This isn’t a traditional EA role; it’s built for someone who’s run quality venues but wants Monday–Friday rhythm, strategic exposure, and the chance to leverage operational experience without the 70-hour grind.
You’ll report directly to the Founder/MD, a hands-on operator known and respected in the industry. Working across a portfolio of premium fine-casual events and casual venues spanning Sydney’s inner south and CBD.
The Role – Not Your Average EA
This is 70% executive support, 30% operational execution, designed for someone who can glide between desk work and real-world problem-solving without missing a beat. You’ll work independently but stay connected across all venues, stepping in during openings or critical periods to ensure you’re across everything.
Executive Assistant Responsibilities (70%)
- Own the executive’s complex diary, inbox, travel—proactive gatekeeping and prioritisation
- Anticipate needs before they surface; you’re thinking two steps ahead
- Research and manage multiple small projects across suppliers, products, commercial opportunities
- Independent follow-through on moving parts; keep threads tight without constant check-ins
- Comfortable (and respectful) holding the executive accountable to priorities and deadlines
Operational & Project Support (30%)
Venue & Project Coordination
- Light coordination across builders, suppliers, council, furniture and fit-outs
- Track project timelines, chase deliverables, keep stakeholders aligned without needing hand-holding
- Attend venues during planned openings, refurbs, or critical periods—not emergency cover, but strategic support when it matters
- Occasional operational presence to stay current across all sites and maintain credibility with venue teams
International Procurement Coordination
- Manage overseas supplier relationships, predominantly overseas manufacturers for custom furniture, fixtures and fit-out elements
- Coordinate quotes, timelines, quality specifications and shipping logistics
- Email liaison, quote chasing, and keeping international supply chains moving
What Success Looks Like
You consistently relieve meaningful pressure from the executive without requiring close oversight. You operate with foresight, maintain momentum through complex work, and transition seamlessly from coordinating an overseas manufacturer to managing executive scheduling with steady, sound judgement. You are discreet, highly attentive, and focused on presenting practical solutions rather than escalating problems.
You’ll Love This If:
- You’re energised by variety and switching contexts throughout the day
- You want to see the strategic side of hospitality group operations
- You’re ready to use your venue instincts without the weekend/night grind
- You back yourself to manage upwards respectfully
You’ll Bring
- Proven background as Venue Manager / General Manager / Restaurant Manager within premium venues or reputable hospitality groups
- Track record of initiative and ownership, comfortable managing ambiguity without micro-management
- Calm under pressure, sound judgement, bulletproof follow-through, high discretion
- Hands-on mindset and genuine hospitality instincts (you get venue culture and chef-driven environments)
- Own transport essential (parking provided)
Why Make the Move?
If you have put in the hard yards running venues and consistently proven your ability to lead people and perform under pressure, but are now looking to apply that experience more strategically with improved work-life balance, this role offers that opportunity. You will gain exposure at an executive level, play a key role in shaping systems, standards and culture, and build a long-term trusted partnership with senior leadership, all while remaining closely connected to the parts of hospitality you value most.
The Practical Stuff
- Reporting: Directly to Founder/Managing Director
- Base: Inner south near Zetland, with periodic site visits across the group
- Hours: Monday–Friday core hours; a commitment to attend venues when required for openings, milestones, etc. (willingness and flexibility more important than frequency)
- Package: $90,000–$100,000 + super (DOE), parking included
- Culture: High standards, genuine hospitality, backs initiative, no corporate bureaucracy
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