Jobs / Opportunity

Club Member Experience Manager – Up to $100K+S, Parking, Artarmon, 42 Hours P/W

Job Type

Open

Location

NSW Other

Overview

Step into the role of Club Member Experience Manager at this dynamic and fast-paced venue. Lead your team and connect with the renowned community.

The Venue

Are you ready to make a significant impact in the club and industry?

This venue, a leader in hospitality, is seeking a dedicated Member Experience Manager for their vibrant location. As a pivotal part of its forward-thinking brand, you’ll be instrumental in delivering customer service, training, leadership, and compliance — all while contributing to the community-driven venue.

The Opportunity

As the Member Experience Manager, you will play a crucial role in molding and guiding this venue from its inception. This position provides a unique opportunity to make a significant impact on a project aimed at establishing new benchmarks in the industry.

Main Responsibilities

  • Oversee the gaming and loyalty host team, ensuring high service standards and operational excellence.
  • Engage with members and guests to foster a welcoming and enjoyable atmosphere.
  • Lead, train, and inspire a team of hospitality professionals committed to excellence.
  • Implement strategic initiatives to enhance the venue’s reputation and operational efficiency.
  • Manage high-demand service periods while maintaining quality and consistency.

Ideal Candidate

  • Experienced in gaming management within the hospitality industry.
  • Proven ability at building teams, maintaining high standards during peak periods, fostering innovation, and offering hands-on leadership.
  • A natural leader who prioritizes guest experience and inspires their team to excel.
  • Excellent customer service skills.

Benefits & Specifics

  • Competitive salary up to $100,000 plus superannuation and benefits.
  • Full-time position, ensuring work-life balance with a 42-hour work week.
  • 5 weeks of leave.
  • A supportive and dynamic work environment that promotes growth and career advancement.

 

Keep updated! Check out our website at placedrecruitment.com.au, follow us on Facebook, and connect with us on Instagram to keep up with the latest job openings, latest industry updates, and salary trends.

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