• Mid size venue, great owners
  • Amazing team & work environment
  • Training & Development opportunities across the group

The Venue

It’s got vibe and is THE local pub! Big, busy and fun. This is the flagship venue for this group and it has a huge local following. They are known for being the entertainment mecca of the west. They’re progressive, always trying new and exciting ways to draw in the crowds. From live music to, events, regular food-driven specials and events as well as functions and collabs.

The friendly & engaging team and modern, hearty pub food have been ensuring fantastic reviews and tons of repeat business for many years!

The Role

They are looking for a driven, customer service professional to join this great team. Experience in gaming is ideal but not a necessity; the company is willing to train in this area. If you’re self-motivated, thrive on guest interaction and providing exceptional service then this is a role for you.

You will be working closely with the Licensee and oversee the gaming room operations. There is plenty of support with this role and the expectation is that you will be leading the floor and interacting with guests.

On top of this, you will be responsible for service standards, room ambience, machine service and rotation and compliance. There will also be an emphasis on building and driving the growth potential in this area.


You’ll also have a work-life balance with no doubles, only 5 straight shifts and a rotating roster, approx 40-45 hours a week.

FAL Hotels has two busy and well run, and respected venues in the CBD and Outer West and they have been busy. Taking the time to reflect, learn and grow in this strange time of uncertainty. They are looking forward to coming back and trading a smarter and more resourceful business. They have been implementing new initiatives, from working with coaches on company culture, working with its people on personal growth to new business offerings and ways of operating. It’s a very focussed and positive time and energy in the business.
They are reopening and have a couple of key roles available, it’s not about just anyone though.

FAL  is now offering an opportunity for a switched on and enthusiastic F&B / gaming attendant with a positive and ‘can do’ attitude. This casual position allows you to combine your passion for hospitality with your drive to grow and develop your career.

What you will need

  • Full working rights – Unfortunately, no working holiday visa or sponsorship available
  • Current RSA AND RSG
  • Good beer and wine knowledge
  • Excellent communication skills
  • Highly motivated, driven & energetic
  • Flexible availability – weekdays/nights and weekends
  • Well presented with a friendly disposition

The culture
They are looking to meet people that “get it”. Someone who wants to learn and fit in with their culture, with energy, initiative and perhaps ideas and plans that their previous boss told them are” are too big to be reasonable”. They like people who think big.
A high performing humble leader who is not fazed by being thrown a curveball every now and then, “takes it on the chin” and comes up with a solution with no drama. Someone who notices the little things that are right, & offers praise, and the little things that are not right and moves into action. Organised yet thrives in chaos.
Getting the “fit” in your new job with the people and culture in business is so important. It is maybe the most essential part. They have spent time getting clear on their culture, and who they are, we are looking for someone who is going to slot in.
The right cultural fit means when you start your new job you feel like you have found “your people”.

  • Accountability; See it, Own it, Solve it, Do it
  • Become part of the solution
  • Respect for others and their feelings
  • Act Now!
  • Ask the question: “What else can I do.”
  • Ask the questions: “What coaching do you have for me?” and “What can I do better?”
  • Personal ownership and pride
  • Reject average
  • Show others that you care

If this is you get in touch and apply, If it’s not for you, let us ask for your help. Do you know someone who fits this description? Someone with that ‘extra something’ who may be ready for a new challenge?