This great venue is known to have “Many Faces”. It has a mix of clientele – white collar and blue collar folks, families, and 20-something locals enjoying their night out especially on a Saturday.
Understanding this mix of people and what they are all looking for has really helped their venue’s figures grow over the last two years. We are looking for a GM/Licensee that will not only continue this but also take it up a notch.
The venue is in excellent condition having just renovated the gaming area and with F&B renovation coming early 2019. It has a beautiful and very busy beer garden, a great vibe with high turnover public bar, as well as a bistro that is doing well and just about to start on tweaking their offering. This venue also does well in gaming and this area has already had a face lift.
- Plenty of ability to grow and be supported by the Group Ops Manager
- Excellent salary
- Warm & friendly culture
The role is not reinventing the wheel; what is different however is the level of support and access to knowledge you will get from the Group Operations Manager. He is a good guy and really supportive and communicative and has a strong ops background himself. So he knows “what’s what” and is in a good position to support this person.
The team is one of the best things about this role. They are hardworking, fun and take pride in the venue. So in looking for the right GM/Licensee, I guess that is a pretty good guide to some of the attitudes and qualities that we are after.
Being hands-on and with the guys on some of the busy periods and being able to lead them effectively are essential. The team knowing they have your support and you are with them in the business is crucial to getting their support as well. We want someone who wants to be a part of the venue and really understands it.
Having said those, you need to be on top of things especially in administration. As a guide, the role would be about 65% hands-on and 35% office work.
The GM/Licensee role oversees the key areas of the business, bar/bistro, kitchen, gaming and events, etc. You will have all the usual GM responsibilities of running a multi-million-dollar business: compliance, stock control, budgets, forecasting and staffing. You’ll have great support from head office as well as from the team, who most of them have been there for some time.
This GM/Licensee role is perfect for an experienced operator, someone who is looking for a work-life balance in a smaller, more local establishment. You’ll come from a strong gaming background – this is a key area for the business as they are looking to expand over the next 12 months.
Knowledge with driving sales in the bar and bistro and working with a mixed clientele will also be highly advantageous. Ideally, you’ll come from a true hospitality background, someone who can lead from the front and grow the business with a sense of pride.
Your hours will be around 50 per week. Initially and upon starting, you’ll do more as this is the usual practice. *It is possible to get most Sundays off, depending on the need of course.